Shipping policy
Shipping Policy – Crea Tu Magia Academy
Thank you for supporting Crea Tu Magia Academy. We deeply appreciate your trust and intention in choosing our products.
Shipping Locations
We currently ship within the United States only.
Order Processing Time
Orders are typically prepared and processed within 2 business days. Please note that processing time does not include shipping transit time.
Shipping Methods
At checkout, customers may choose between two shipping options:
-
Standard Shipping
-
Economy Shipping
Shipping times and costs vary depending on the option selected at checkout.
Tracking Information
Once your order has shipped, a tracking number will be sent automatically to the email address provided at checkout.
If you do not receive your tracking number:
-
Please check your spam or junk email folder.
-
If it is still not found, contact us at creatumagiaacademy@gmail.com so our team can assist you promptly.
Delivery Responsibility
Crea Tu Magia Academy is not responsible for delays caused by the shipping carrier once the package has been shipped. Delivery times may vary depending on carrier operations.
Please ensure that your shipping address is entered correctly. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Damaged Packages
All products are carefully packaged, including liquids and fragile items. If a package arrives damaged, please contact us within 48 hours of delivery with photos so we may assist you accordingly.